Jaxpety respects your privacy and takes your online safety very seriously. Aiming at providing you with the best products, efficient customer service, and timely updates, to better protect your privacy and personalized recommended products, efficient customer service, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site. Including your name, e-mail address, gender, your account settings, IP, fingerprint data, device information, your billing and shipping address information, phone number, address, credit card information, language preference, merchandise category preferences.We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.
The Usage of My Account Data
We collect Personal Information that you provide to us voluntarily and process it for the following purposes:
- To create your personal account at jaxpety.com
- To complete transactions with you;
- To be able to contact you in the event of any problem with the delivery of your items;
- To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;
- To know your needs and preferences and recommend personalized products;
- To develop, enhance, market and provide products and services to meet your needs;
- To process exchanges or product returns;
- To improve our services and respond to requests or complaints.
Communication with You: We will use your personal information to communicate with you about our site and your orders. All customers must provide an email address to allow communication with Jaxpety.com regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More on this below in the Data Security section.)
Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
This site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
- Safeguarding all financial transactions done through this site with Secure Sockets Layer ("SSL") encryption
- Granting only employees who are providing a specific service access to your personal information
- Working only with third-party service providers who we believe adequately secure all computer hardware
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also
entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.
To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.
You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months.
Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features such as:
- Speed up navigation
- Track site usage
- Recognize users and user access privileges
- Enable selection and purchase products on this Site record your browsing activity and purchases.