Customer Faqs
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  1. D

    Debra A.

    Q: I purchased this model but I'm missing the pull handle. Can you send me one or can I purchase it online or at a store?
    Answers(1)

    Jaxpety

    A: Dear Customer, Thanks for your message. Please kindly contact us at [email protected] with your order ID, we will check and try to help you soon after getting your reply. Best Regards JAXPETY Customer Service

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  2. D

    Dave

    Q: Where can I get anew flush handel assembly for the the bottom holding tank ? Ours fell of the truck tail gate and broke along with the filler cap . Are these parts available?
    Answers(1)

    Jaxpety

    A: Dear Customer, Thanks for your message. Please kindly contact us by sending email to [email protected] and offer us the model number, then we can check it for you. Have a nice day. Best Regards, JAXPETY Customer Service

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  3. B

    Baz847

    Q: I have one of your portable toilets and need a replacement cap for storage tank on portable toilet due you sell this part or have idea where to find one. Thanks
    Answers(1)

    Jaxpety

    A: Please email our customer service for help, our email:[email protected]

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